FAQ - General Questions and Answers

Who is Pyramid Technologies?
Pyramid Technologies is a family-owned IT company that is passionate about providing both on-site and remote computer and network solutions to small to medium-sized businesses and individuals. We understand your need for solutions that are both efficient and effective in time and cost in an often time-critical world.

How long have you been in business?
We have over 30 years experience, starting this company in 2004. We're based out of the Minneapolis/Saint Paul, Minnesota area.

Do you have a shop or an office I can come to?
No. In order to reduce overhead and stay competitive, we operate out of a private office. We are primarily a servicing company that performs our services remotely or at the customer's location; so there's no need for a store front.

What services do you offer?
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What do your services cost?
Cost is dependant upon and relative to the service(s) being provided, but we do like to stay competitively priced while offering the highest-quality service to our customers. There are independent techs and companies who will work for less than we do, but when we have serviced their former customers, they've told us how expensive the other company's services were in the long run.

What forms of payment do you accept?
We accept Company Checks, Cash and PayPal

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